Category Archives: Communications

CoRT Thinking

CoRT Thinking…this blog is by my friend and writing colleague, Kathy Mapes. I like this technique and she does a great job of explaining it.

ithacalansing

CoRT Thinking–

One cold Saturday in March, I partook of a workshop led by Claire Perez, a member of my Lansing Writers’ Group, at Lansing Community Library.  When we made it to the audience participation part, she had us go through three writing exercises.   The CoRT Thinking exercise is the one I’m sharing with you below.  Claire ran into this exercise at an education conference.

In the website, “CorT Thinking Online, 60 Lessons in Thinking,”an Irish-based registered multimedia company called Devine media, explains the steps in Edward de Bono’s process.

de Bono designed this system as a means of practical thinking that leads to practical solutions, not so much as a way to demonstrate intelligence.  He thinks emotions are positive but that they should never take the place of “good thinking.”  He feels that the showing off of intelligence often does not lead to practical solutions to problems.  I’m not…

View original post 504 more words

#Communications Applied: Goals are CRITICAL!

This is an excellent post by Holly Munn…in life, as in communications, goal setting is critical!  Without goals, in my opinion, no matter how small, it is hard to see where we are going and why we are spending our time on things.

A lack of goals reminds me of turning on Facebook and slipping from one story or link to another only to come back, out of the sticky web, an hour later to ask myself, now where am I? what did I want to accomplish today?

To access Holly’s post, click below.  It is titled:  Tactics are sexty, goals are critical.

https://hollymunn.com/2017/03/31/tactics-are-sexy-goals-are-critcial/

#communication applied: one image & semiotic theory

I am always struck by the power of an image…it needs little explanation.  On my blog, I align one image with each post.  Due to time constraints, some images are more relevant than others.

unnamed1ab
Who is muted today in our society? world?

In Communications, we want people to do something or think something.  What a task?  So many pre-existing filters exist and it is hard to get through them.  Images can sometimes strike our audience in ways that verbiage can not.  The popularity of Instagram is a testimony to this opinion.

The  image in this post could be interpreted a number of ways: the question is:  who is muted in our society? This is an instance where the Semiotic theory in Communications is useful.

The Semiotics definition from the Oxford English Dictionary states:

“The science of communication studied through the interpretation of signs and symbols as they operate in various fields, esp. language (see semiotic n.  for parallel form). Cf. semiology n.

The above is not an icononic symbol, but rather it signifies that a large entity, perhaps alien, as alien as outerspace or as one human paradigm to another, is forcing, through their power, another entity, to stay quiet.This…despite that entities willfulness.

These are some recent headlines on the web that make the sketch a good metaphor for  its the use of power over rather than power with :

New York Times: Threats and Vandalism Leave American Jews on Edge in Trump Era
By ALAN BLINDER, SERGE F. KOVALESKI and ADAM GOLDMAN

Politico:  NRCC chairman: ‘Bullying’ protesters won’t hurt us in 2018 By Rachael Bade

Fox News:  Trump administration pushes back signing new travel ban, official says

In each case, the report indicates a threat.  One group trying to assert power over another.  The responses of the less powerful are not documented in the headlines, but while they may not currently be muted, it is  obvious to this news observer that we are heading in a direction of silencing them.

cl

Let Go and Let God does not mean throw your soda can on the ground

let-goI realize that is a long title but it sums up what I saw yesterday.  At the end of a long, hot week and a long hot month where the random fluctuations in my little universe have challenged me to rise up and cope, I was dismayed at the following scene.

Enroute to the pharmacy after my husband’s second arm casting of the week, we sat on the exit ramp.  In front of us I read the bumper sticker, “Let Go and Let God.”  I think ” what exactly does it mean for people?” For me, it means that God will intervene so I don’t have to do anything.  For that reason, I don’t particularly like this bumper sticker.

One thing I believe, if God is listening, he sure as hell, does not mean for me to abdicate my throne for hers.  Rather, I think, he wants me to get in there and do my part for the universe, as best  I can.  Yep, go ahead and forgive those mud slingers, Ann Coutler included.  But don’t wait for him to save me from her.

So back to this little scene on the ramp where I’m hot and bothered and at the end of my patience rope.  As I read the bumper sticker, I saw before me the driver open the car window, smash his soda can and drop it to the ground.  I started yelling at him, so tired, I didn’t want to beep, just yell out my window. By  the time my finger engaged the controller, the traffic was moving.

This man/woman drove off leaving the rest of us with his/her mess.  I imagine three scenarios for this piece of trash discarded into our universe:

a.  the can will be driven over, smushed probably, and it may affect someone’s tires.

b. a cautious driver may dodge it careening off to the right and into the guardrail.

c.the can will be picked up by the air or a person or a sweep of heavy rain and it will end up in recycling or the lake.

So, this is the bumper sticker I think God and I could agree on:

God Protect Me From Your Followers.

The followers who think that you created this beautiful planet and all of us for our own purposes, that we are not here to hold sacred each human, each piece of land, each day because somehow with your magical intervention, you are going to take care of it and make it all better, no matter what crap we put into the universe.

picture5

©claireaperez@gmail.com

Re-branding my dog ~ a lesson on spin applied to life

2007_1229Image0101
MU…our dear Boxer…rebranded and loved 2003 to 2008.

As a companion to my post on bullying, I dug through my archives to find this piece on branding that I wrote several years ago.

I have taught, and worked, individually with over 2000 people, children and adults. I have witnessed the same patterns over and over in human behavior. I am not a scholar of behavior, but I have found one pattern disturbing. People get branded by the society around them and then behave to fulfill the expectation. The society starts with childhood family and moves on through peoples’ lives.

When people are stuck and I have posed options to them, the responses have stunned me…their roots in voices miles, decades away.  I wrote this for the artist in the engineer and the engineer in the artist; the leader in the the group of followers and the follower in the leader; and of course, the hero in the scapegoat. Circa 2011

Imagine you are walking down the streets of New York City and you have not been branded yet. There is no story tagged to you, like a piece of tobacco rolled up in thin white paper without a name, you no longer have a label or a story. Gone is your award for class clown, bully, or friend, along with your tag lines: the family hero, writer, artist, black sheep, and on and on.

You, like the pieces of tobacco rolled in thin white paper have no brand. You are free to create your own brand. You can shake off what defined you and write your own story. Like the Virginia Slim, you can ‘go a long way baby.’ The projections of you can be wiped out like your fb account. This is what happened when I rebranded my dog Mu.

Mu was our first puppy. I fell in love with her from the beginning; failing to tell my husband she was not a pure bred until we were half way home. Five months into our relationship, things went bad. Mu grew powerful and started yanking at my shirt sleeve at the end of our walk. The louder I yelled, the more she tugged.

We went for walks or rather she did, with me almost achieving lift off as she dragged me down the path. What to do with this mutt, we should have bought a pure bred?

I told so many stories about my bad, bad dog, that people who knew me then, often ask now, “what ever happened with your crazy dog?”

Then one day, I picked Mu up from an overnight at the vet. I could hardly believe my eyes; there she stood, straight and still with the vet. I asked how she behaved: “Great, she is a sweetheart.”

On my way home I realized Mu was not crazy after all. I needed owner training. With the help of a kind friend, Cathy, I took control of the leash.

I then changed the story. Mu truly was a sweet dog and I started telling people that. In a few short conversations, my little Mu, became branded as the best little boxer this side of the Atlantic.

Now, back in New York City, as you walk through those streets smelling the car fumes and seeing the lights of possibility, you can take that energy and mold yourself into the creature you want to be ~ the one that lives on your own terms and sits like The Thinker, real or metaphorical, its own divine creation, living just once in a burst of beautiful light.

Like Don Draper of my once favorite show Mad Men, you can write your soul, for better or for worse. And as Don did, and I did for Mu you can take a story that condemns you, rewrite it, start spreading it, and change it.

©claireaperez@gmail.com

Bullying in the eyes of the beholders

IMG_2664
alone

I worked once, over 30 years ago, with a tragic character.  Her name, fictionalized, was Sephina.  I thought of her whenI watched Charley based on  Flowers for Algernon. A story about bullies ~ adult bullying exists and Sephina was my first introduction to this behavior.

Sephina was the daughter of first-generation Italians raised in an Italian working-class community during the 1930s.  She was odd and she was justifiably paranoid.   Her behavior did not fit the norm; she talked to herself, in between answering phones.  She was the receptionist at an office where I held a temporary job, and the butt of humor for the adults behind the glass door that separated the reception area from the offices.

It seemed Sephina’s fear that people were talking about her increased with their talking about her and that is where, as I recall, her paranoia became evident.  As she sat down at her station, her eyes would become big and bigger with each person that grazed past her desk.  Individuals spoke a casual, “Hello,” then turned to one another and giggled as they opened the glass door and went to their cubicles and desks. Many times I heard small groups whisper to each other, “Oh, there is Sephina, talking to herself, she is so crazy.”

My Aunt, the daughter of Italian immigrants herself, knew Sephina and told me that her husband was a brute.  He controlled her every waking moment, rarely let her out of his sight, and demanded much in the way of household chores. I imagined how after being outwardly shunned all day, never invited to Chicken and Biscuit lunches, and climbing into her husband’s car, Sephina went home to more abuse and labor:  fixing dinner, cleaning, and making her husband’s lunch for the next day, all the while hearing:  “You f____  c ___!”

Sephina dressed in tailored skirts, matching sweaters, and carried a plaid handbag.  I watched her leave the office one day, head bowed, staring at the ground as she opened her husband’s car door and slid into the passenger side.  He looked like one of those guys in life who never smiled, harsh, grumpy.

One day my Aunt invited Sephina over to her house because we both wanted to see how she made homemade noodles.  She taught us step-by-step this arduous process, which I have never done again.  She and my Aunt talked about the old days, the kindness of people back then, and some of their mutual acquaintances.  Sephina acted perfectly fine and made delicious homemade pasta.

Then she went back to work the next day and to the role she was cast in by that small little world she had grown to inhabit.  The role, which her husband  solidified (as my aunt told me) when she was told repeatedly, “you are no good.”   It is natural to assume the part and become the victim of the role cast in:  the unsuspecting person believes it and acts on it.  I learned Sephina was not crazy; she was encased in a socially cemented part that her husband and co-workers reinforced.

It is our social nature to want to belong.  Groupthink is when individuals follow the thinking of the group even when it causes cognitive dissonance.  People with power get away with bullying, not because they are right, but because the individuals around them who comprise the immediate group, do not have the courage to question the behavior of someone in authority.  Things will change, when individuals within groups stop supporting the erroneous myths and behaviors of those around them.  Children will learn from that example as they replicate the behavior of their adult caretakers.

I never saw Sephina again but in my mind, she still sits alone, isolated from the group behind the glass door.  A person with more courage than most.

 

For further reading, Ode to Bucky Goad will break your heart.

©claireaperez@gmail.com

The Matrix

  • To escape the Matrix, you must first re-enter it.

image

The land of What?

These days I’m always hearing What?

The other day, at the nursing home… my aunt and I waited patiently in her room for one of her appointments. I was tired and not saying much…every once in a while she’d asked me a question: “How is your pal Stefani?”

“Oh good,” I replied.

And then it started…”What, What? I can’t hear you.”
“She is good,” I replied, again.

A few minutes later, she asked the same question and we went through the same scenario.
Finally, I said, “maybe you should get a hearing aid?”

“What, at my age?” she is 91, “there is nothing wrong with my hearing.”

Last week, we went to dinner with my Mother…granted we were in a corner, near a speaker belting out Frank Sinatra, but I asked her to sit next to me to minimize the whats. She still couldn’t hear me…the what’s ensued. I’ve asked her about getting a hearing aid, she scoffs and says,  “What?”

This am, my husband said to me…”What time are we leaving?” I replied, “oh about 10.”
“What,” he asked. “What time are we leaving?”
“10”…I said again.  “When are you getting your hearing aid?”

“What, I don’t need a hearing aid!”

Mad Men Epilogue

at  my brother Bill’s suggestion, this is the best I can do without my copywriters

Don Draper went back to advertising a new man and used his transformation to pull humanity together.He created the COKE commercial and went home to NY where he always wanted to live. Proceeds from his company support: Meditate your way to a better life.

Joan and Don later married and combined their families. “Uncle Roger” still visits when he is not in Paris or Montreal.

Betty had a miraculous recovery and continued her psychology studies, she was last seen getting into a limo to cohost the Dr. Phil show.

Mr. Frances went on to be governor of NY changing his name to Cuomo to win the Italian vote.

Megan Draper drifted off into the LA sunset and is scheduled to appear on an infomercial next Sunday selling frozen French meals like the dinner she often made for Don:poulet au vin.

Pete and his wife lived happily ever after in Kansas, later joined by their second child and Tammy’s sister, Dorothy.

Sally joined the peace corps after college graduation and started smiling: she followed in her mother’s footsteps and helped Glenn after his return from the war.

Bobby and Gene Drapper grew up, studied medicine, and became advertising executives. They now attend Burning Man every year.

Peggy and her husband lived happily ever after, until one day, in their 80s, they died.

Burt Copper comes back every Christmas time to remind us all that things do get better if only we believe.

The over 45 audience exits off stage, pours themselves a Manhattan for old times sake, and says, There goes an end of an era, twice.

copyright claireaperez

Published on Amazon: My Rural Broadband Journey, the one year trail to high-speed

is now a book of 132 pages available on Amazon.com.  It is based on this blog which was written during 2011 and 2012.  Below is the Amazon description.

 

journey to high-speed
journey to high-speed

 

My Rural Broadband Journey, the one year trail to high-speed is a compilation of a blog series. It chronicles my journey to high-speed Internet in rural America. I decided in May 2011 to discover what stood between our house and broadband service, .6 miles up the road.

We live ten miles from Cornell University and it became important for my work as a communications professional and for our viability as landlords, to be part of Web 2.0 and the high-speed Internet world.

In addition, we wanted all the luxuries afforded our contemporaries: video streaming; e-file; Amazon; YouTube DIY videos; online banking; and Skype.
I began researching and talking to people about my rural broadband problem and reported the results in over forty-five web logs. During the year, I drilled down to discover the complex systems preventing a connection to the 21st century.

I estimate that during the year I attended six public meetings and had
• 11 conversations with our local fortune 500 high-speed provider
• 4 conversations with the NYSPSC
• 3 conversations with local media reporters
• 11 conversations with our neighbors
• 1 conversation with the FCC
• 1 conversation with the BBC

 

Blog readers wrote to me and commented on my investigation. I read some blog posts to my writers’ group. After several sessions, one of our group members, a retired engineer, slapped his hand down on the table, and said:

“I hate to be the one to tell you this, but nothing short of an intervention from God, is going to fix this situation.”

I believe this book, laced with humor and rich with data and questions, may save people from wasting time as they struggle along the digital divide. This is a good case study in the profit motive: it can control a nation, if we let it. I also believe there are implications in this story for the dangers of net neutrality.

This is not a dry report on the boring topic of rural broadband; this is the day-to-day struggle of life without it.

Here are some sample sections from the book:

 Broadband 5…and so the story continues ~What exactly is a Time Warner Cable survey?
 24 hours in the life of the less connected ~Time & money: costs of being less connected
 #rural broadband: Do we have the technology? ~Is it that we can’t as a nation or that we won’t?

 US BROADBAND NOW: Are you kidding me…please say it ain’t so: Kenya to get $40 million in US aid for its national broadband strategy

 Tompkins County Legislature’s Special Committee on Broadband will meet Tuesday, February 28, 2012 in Lansing, NY
~Sketch of a system

 

About the author: Claire Perez holds a M.S. in Communications from the Roy H. Park School at Ithaca College. Ms. Perez has taught for twenty years, including ten years as a secondary social studies instructor and three as a college lecturer. In addition, she has worked and volunteered in community education in Ithaca, New York

 

 

 

 

rural broadband, digital divide, high-speed Internet, net neutrality, last mile, fiber to the home, wireless broadband